Frequently Asked Questions

Hi, welcome to the FAQS about us.buybestgear.com! Here we list a few Frequently Asked Questions with answers for our lovely customers. Any questions are welcome via both online chat and email!

 

Q1: What’s final prices and the shipping fees?

A: The price of most products are Free Shipping from US in order to offer a better shopping experience.

 

Q2: What are Payment Methods on Buybestgrear.com support?

A: We accept Paypal, Visa, Master Card, AMEX and Klarna as our payment methods. You can choose one of them while checking out.

 

Q3: Are the products currently only available in US countries? 

A: We now serve our customers in USA and EU. American people could visit us.buybestgear.com for shopping. People in EU could access to www.buybestgear.com to get our products. We wish you have a pleasant shopping journey.

 

Q4: How to track my orders?

A: An notification E-mail will sent to your mail box once your package is dispatched. The tracking link will be also attached. You could check the shipping status through 17track.com. Visit: https://www.17track.net/en 

 

Q5: What if I make an order, but it haven’t shipped after 7 days?

A: We normally prepare and dispatch your orders in 3 days during weekdays. But there are two situations that may cause the shipping time vary: 1.The product is on pre-sale. You can find the ship out date on our description page. 2.In case of holidays, we will make a notice on our site banner and state our post-holiday delivery time. In other situations, we will notify you in advance with the reason of shipping delay.

 

Q6: What can I do if I have after-sales questions?

A: If you have any after-sales questions, please contact: us.support@buybestgear.com. Remember to attach your order number (for example BBGUS1254) in the email to get better support. Our after-sales team will get in touch with you in 48 hours on business days.

 

Okay, thank you for your reading our FAQS! We will add more content here to help every one new to Buynbsestgear.com. Suggestions and advices are welcome. Please feel free to contact us and help us to improve our service. We will deal with your issues as soon as possible.

  

Best regards,

Team Buybestgear